If you have any questions, please free feel to contact us:
Canada Office： Phone: 6042435337 Email: firstname.lastname@example.org Canada Warehouse Address: Oakville, ON, Canada Richmond, BC, Canada Richmond Hill, ON, Canada U.S.A Office Email: email@example.com U.S.AWarehouse Address: Rancho Cucamonga, CA, USA.
If we don't get the call or the line is busy，please send a text message to us，we will get back to you as soon as possible！
Supzoom Grey Backpack can be used not only for outdoor activities such as hiking, mountaineering, camping, fishing, but also for water sports such as kayaking, boating, surfing, swimming, etc.
1. The backpack is made of high quality PVC mesh cloth, which is waterproof, durable and easy to clean.
2. It is equipped with adjustable shoulder straps, it is upgrade thickened and widened, firm and durable, and easy to carry all the equipments for paddling.
3. The front of the bag is equipped with a business card bag, which can insert an identity card for easy identification.
4. Multiple mesh bags are added on the sides and inside, which can put more items such as slippers,etc.
5. The backpack adds a buckle system inside, which can fix the items inside of the bag and make it more stable to carry.
6. Two water leakage holes are designed at the bottom to drain and prevent mildew when storing the paddles that have not been wiped dry.
#01 WHERE IS YOUR WAREHOUSE?
We have warehouses in the U.S. and Canada to provide localized shipping and after-sales service.(Oakville, ON, Canada; Richmond, BC, Canada; Richmond Hill, ON, Canada and Rancho Cucamonga, CA, USA.) Orders from other regions will be shipped from China warehouse. #02 HOW LONG IS THE DELIVERY TIME?
• Stock orders: Delivery Time = Warehouse Processing Time (within 1-3 business days)+ Shipping Time
• Pre-orders: Delivery Time = Production time (within 15-20 business days)+ shipping time
*Shipping Time Usually takes 3-7 days，Click on the Shipping time to check specific shipping time,Business days are Monday-Friday, excluding public holidays.
*These are estimates based on the time it took for majority of orders to be delivered. Actual Processing and Shipping time may take shorter or longer, depending on order surges.
#03 WHAT SHIPPING METHODS DO YOU OFFER?
• Currently, we cooperate with DHL，UPS ，FedEx and Post Office to ship our orders.
#04 ARE THERE ANY ADDITIONAL FEES INVOLVED IN SHIPPING?
• Stock orders: Generally, no additional taxes will be incurred. • Pre-orders: This international order, your destination country may charge customs duty. We have no control over these charges as customs policies vary widely from country to country. Please check with your local customs office for further information or contact us, we will help you. Duties and taxes are borne by the customer.
*For fast delivery, double check to ensure the shipping address is correct when ordering.
*Due to the COVID-19 pandemic, shipping may be delayed and only standard shipping is available.For more details, check out our Shipping page.
5 Years Warranty
• We’re proud to offer a 5 years Manufacturer’s Limited Warranty on Supzoom Inflatable Paddle Boards from date of purchase.We guarantee against any abnormal defects in workmanship and materials within this period.
*We have created a description, which is about the warranty coverage and warranty process , For more details, check out our warranty page
30 Days Guarantee
Our 100% satisfaction is important for us. We offer a 30-day Return Policy, check out our Returns page.
We are committed to providing our customers with better service. If you have any questions or suggestions, please feel free to contact us by:firstname.lastname@example.org 🇨🇦 Canada Office
・Phone: 6042435337 ・Email: email@example.com Canada Warehouse Address: ・Oakville, ON, Canada ・Richmond, BC, Canada ・Richmond Hill, ON, Canada We shipping to anywhere in Canada and the US.
The following regions are excluded: (American Samoa/ Micronesia/Guam/Marshall Islands/Northern Mariana Islands/Palau/Puerto Rico /U.S. Virgin Islands/Armed Forces Americas/Armed Forces Europe/ Armed Forces Pacific) (Northwest Territories/PrinceEdward Island)
🇺🇸 U.S.A Office ・Email: firstname.lastname@example.org U.S.A Warehouse Address: Rancho Cucamonga, CA, USA.
・Office Address : 1520 South Mary Ave Sunnyvale, CA, 94087, USA